Welcome to the Historic Warwick App, operated by Historic Warwick App LTD (“we”, “us”, “our”). We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR). This privacy policy explains how we collect, use, disclose, and protect your personal data when you use the Historic Warwick app and associated web portal.
We may collect and process the following data:
Personal Identification Information: Name, email address, and other contact details provided during registration or use of the app.
Device Information: Information about the device you use, including the device type, operating system, and unique device identifiers.
Location Data: When you enable location services, we may collect and process information about your actual location.
Usage Data: Information about your use of the app, including date and time of visits, pages viewed, and other app interactions.
Payment Information: Payment details for any purchases made through the app.
We use the information we collect to: Provide and personalise the services offered by Historic Warwick. Process transactions and manage loyalty programmes and vouchers. Communicate with you, including sending notifications about events, updates, and promotional offers. Improve and maintain the app, including troubleshooting and data analysis. Ensure compliance with legal obligations and protect our legal rights.
We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except: To service providers who assist us in operating the app and our services, provided they agree to keep this information confidential and secure. As required by law, such as to comply with a legal obligation or in response to a lawful request by public authorities. To protect our rights, privacy, safety, or property, and/or that of our users and the public.
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or damage. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Under the UK GDPR, you have the following rights:
Access: The right to request access to your personal data.
Rectification: The right to request correction of inaccurate or incomplete personal data.
Erasure: The right to request deletion of your personal data under certain conditions.
Restriction: The right to request the restriction of processing of your personal data under certain conditions.
Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
Objection: The right to object to the processing of your personal data under certain conditions. To exercise these rights, please contact us at info@historicwarwick.app.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
If you are looking to delete your account, please click here to find out how.
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Historic Warwick App LTD
4-6 The Wharf Centre, Warwick, Warwickshire CV34 5LB
info@historicwarwick.app
